NOVACCHI
Atelier
Whether you are considering your first NOVACCHI, caring for one already on your wrist, or simply curious, we welcome the conversation.
Email
The fastest way to reach us. Please include your order number where applicable.
Hours
Monday – Friday · 9AM – 6PM Eastern Time
We respond to every message within one business day.
Instagram
New pieces and the work behind them. For anything concerning an order, please write to us by email so we can look it up properly.
Sending Something Back
Write to us with your order number and we will reply within one business day with a return authorization, the correct return address and packing instructions. Please wait for that authorization before shipping anything back. Our returns address is served by USPS only, so please do not ship via UPS or FedEx.
Orders, Returns & Warranty
30 days to return · 1 year warranty
Owner’s Manuals
Setup, pairing, features and care are covered in full in each manual. Read online or download as a PDF.
View all Owner’s Manuals
Many questions are answered on our FAQ, and you can follow a delivery at any time from Track My Order.
NOVACCHI
Crafted for the Extraordinary
